Privacy Policy

MindHaven Wellness (“MindHaven,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy describes how we handle information when you use our website, contact us, or engage with our services.

Information we collect

We may collect the following types of information, depending on how you interact with us:

• Information you provide: name, email address, phone number, and any message or intake details you submit through our contact or inquiry forms.
• Technical data: such as IP address, browser type, device type, and general usage data, collected through standard server logs and optional analytics tools, where enabled.
• Cookies and similar technologies: as described in the Cookies section below, if applicable.

How we use your information

We use this information to:

• Respond to your inquiries and coordinate intake or clinical appointments.
• Operate, maintain, and improve our website and services.
• Comply with legal obligations and protect the security of our users and our systems.

We do not sell your personal information.

Email and communications

If you contact us through our site, your message may be transmitted by email to our team. Please avoid including highly sensitive health information in web forms if you are uncomfortable doing so; you may also reach us by phone to discuss how to share information securely.

Data retention

We retain information only as long as needed for the purposes described in this policy, for legitimate business needs, or as required by law. Retention periods may vary based on the type of information and the context in which it was collected.

Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-party services

Our website may use hosting, analytics, or other service providers that process data on our behalf under appropriate agreements. Those providers are permitted to use the information only to perform services for us, subject to their own privacy terms.

Your rights

Depending on where you live, you may have the right to access, correct, or delete certain personal information, or to object to or restrict some processing. To exercise these rights, contact us using the information on our Contact page. We will respond in line with applicable law.

Children's privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children. If you believe we have received such information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective” date at the top of this page will be revised when material changes are made. We encourage you to review this page periodically.

Contact us

If you have questions about this policy or our privacy practices, contact us at admissions@mindhaven.com or through our Contact page.